COMPLIANCE MANAGER

The role:

Duties:

Expert in all relevant and regulatory compliance requirements ensuring that ICG Medical adhere to all industry standards

Ensuring existing processes are being followed

Adhering and responding to both internal and external compliance data requests

Day to day management of Compliance team including; work allocation, 1 to 1s, target setting and reviewing performance

Mentoring, coaching and developing team members

Act as point of escalation for all team issues / queries relating to compliance

Assist with the creation and implementation of on-going training and development of team members, and on occasion a wider audience

Overseeing internal audit processes

Point of contact for external auditorsAssist in the coordination of, and where required, attend open days and training events nationwide

Promoting excellent customer experience at all times

Overall responsibilities:

Managing a team of Administrators / Compliance Coordinators.

.Initiating and delivering training and support when required

Software system maintenance, implementation of new processes and work flow

Working with the business to drive candidates through the onboarding process, ensuring the service experienced by the customer is efficient

Working with the maintenance team to ensure that the workers on the Active database do not lapse in compliance documentation

Providing data and analytics to the business in order to assist with sales and compliance strategies

Skills and competencies:

Strong communication, I.T literate (Microsoft office) essential, strong leadership skillsKnowledge of ISO 9001:2015 is beneficial

Essential:

Relevant experience of UK Healthcare compliance

In depth knowledge of Framework compliance regulations